Government and Other Help
We invite all participating customers and affiliates to assist us to build on this to provide Home Improvers with as much help and advice as possible to ensure complete satisfaction and success for their project.
If you wish to suggest any addition or improvement to this facility, please contact us at: , writing "Gov Help" in the subject line.
OFFICE OF FAIR TRADING - www.oft.gov.uk
The OFT is a government department whose duties include protecting consumers from bad trading practices and encouraging competition by identifying and tackling anti-competitive practices.
COMMUNITIES AND LOCAL GOVERNMENT - www.communities.gov.uk
This site provides on line access to information and advice for consumers. It links to websites containing consumer information and advice run by Government departments, consumer organisations and others. The websites linked to can provide accurate and quality advice and information, as well as access to practical assistance. The Gateway focuses on the issues which cause most concern among consumers.
CONSUMER DIRECT - www.consumerdirect.gov.uk
Consumer Direct is a one stop shop for consumer protection information in the UK. This site provides a wealth of information for consumers and businesses, schools, advice and information centres, community organisations, local councils, business support agencies and trade associations.
DEPARTMENT OF TRADE AND INDUSTRY - www.berr.gov.uk
The Department Of Trade And Industry (DTI) Web site offers a range of information for consumers, small businesses, employees, anyone with an interest in the world of work and many others.
CITIZENS ADVICE BUREAU (CAB) - www.citizensadvice.org.uk
The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
TRADING STANDARDS - www.direct.gov.uk
Trading Standards Departments, operated by local authorities, is the provider of trading standards and consumer protection related advice and information.
This site contains a wide range of current and reference information, in plain English, which is invaluable if you are a consumer with a query or complaint, or if you are a business looking for advice on your legal obligations in this field, including legislation and consumer issues.
LAWRIGHTS - www.lawrights.co.uk
Free Legal Information for England & Wales
Information on: When you can Sue, How To Sue, Ownership, Credit Agreements, Consumer Credit Act 1974, Small Claims Courts, Consumer Legal Topics, Credit Checks, Credit Brokers, Injunctions, Legal Aid, Unfair Contracts, Guarantors of Loans, Assignment of Debts, Written Agreements, Useful Addresses & Telephone Numbers.
ENERGY EFFICIENCY - www.energysavingtrust.org.uk
Useful information on how to make savings of money through efficient use of energy and Home Improvement related products.
WATCHDOG - www.bbc.co.uk/watchdog
The programme every dodgy company hates! Wealth of advice and reports on cases ranging through the Home Improvement Industry and other, less relevant, but entertaining subjects.
